The Story of Social Impact & Sustainable Banking
Macedonian Post, supported by Halkbank A.D. Skopje, reopened the doors of every citizen's first choice for payment in the country and shown that it is a serious partner who strives to provide excellent service to the citizens.
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AI-powered chatbots: The Value Added in Microfinance Industry
The rapidly growing rates of smartphone penetration in microfinance markets are opening up opportunities for increasingly accessible digital financial solutions. When coupled with technology such as Artificial Intelligence, the financial inclusion process is becoming increasingly automated and user-centric.
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Supervised Machine Learning
ASPEKT has implemented an advanced and analytical predictive model for AFK, which is boosting working process efficiency and allowing flexibility while making better, faster, and more accurate decisions.
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Digital Innovation & Increased Customer Outreach
The client with implementation of Aspekt digital finance channel has enabled fast access to finance to most vulnerable groups of people while digitizing the process of interconnection with third party payment system.
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Complete Front Line Optimization & Digitalization
The client successfully changed 20 years old legacy, decentralized system with implementation of Aspekt Product Suite, a new centralized system of front office operations.
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Digital Trend For Providing Unique And Superior Customer Experience
The client improved online customer satisfaction and gained stronger competitive edge with implementation of Aspekt digital finance channel.
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Increased Operational Scope & Sustainability
The client increased the scope of operations drastically, while working with Aspekt Product Suite.
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Process Automation & Workflow Optimization
The client integrated all decentralized operations on one place, optimizing resources, while working in one solution.
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Process Centralization & Increased Productivity
The client aligned real business processes & calculations and adapted Aspekt Product Suite to corporate operations.
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Automated & Centralized Data Gathering
The client managed to adapt to strict regulatory requirements with use of the technological advantages of Aspekt Product Suite.
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Increased Business Volume & Multi-entity Option
The client managed to integrate multiple systems and incorporate multientity option in one place, while working with Aspekt Product Suite.
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Structured Data And Streamlined Business Processes
The client with implementation of Aspekt Product Suite received a high quality complex system that scopes all business operations and follows the future organizational goals.
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